Refund Policy

All refund requests are subject to approval. Once a request is received, we will conduct a thorough review to assess eligibility. This process, including investigation, approval, and the release of payment, typically takes 14 to 21 days.

If your refund is approved, the amount will be processed back to your original payment method. Please note that processing times may vary depending on your financial institution.

Refunds will be subject to admin cost of 5% or a minimum of R100